Corporate Training

Corporate Training

Consultation and Training Solutions

As the winner of the "Outstanding Training and Coaching Programs of the year 2021", HKPTC successfully launched hundreds of projects and provided training to the participants, covering the whole range of positions from the Executive to Frontline staff over the years. We are the expert in "Customer Service Enhancement", “Team Building and Motivation” and "Staff Training and Talent Development". You may find that our client pool covers startups to MNCs and international brands. Please don't hesitate to contact us if you need support on business growth, we are ready to become your strategic business partner at any time.

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Corporate Training

Consultation and Training Solutions

Pre-training Consultation Workflow

01

Quotation draft

with 

- Duration 

- Budget 

- Solutions

02

2nd round Consultation

(with management, HR and related staff) 

For defining 

- Direction 

- Objectives 

- Core mission

03

1st round Consultation

For sharing 

- Training needs

- Service enhancement

04

3rd round Consultation

Training needs analysis if needed


For confirming 

- Action plan 

- Project crew

05

Execution

Enhancement project for 

- Customer Service 

- Team Building 

- Management Leadership 

- Brand Image 

- Sales Performance

06

Workplan and Evaluation

- Professional Training

- Staff Activities

- Focus Group Meeting

- 1 on 1 Coaching

- Shop Visit

- Mystery Shopper Service

- CSR Function