Total Solution Service

Quotation draft

with 

- Duration 

- Budget 

- Solutions

2nd round Consultation

(with management, HR and related staff) 

For defining 

- Direction 

- Objectives 

- Core mission

1st round Consultation

For sharing 

- Training needs

- Service enhancement

3rd round Consultation

Training needs analysis if needed

For confirming 

- Action plan 

- Project crew

Execution

Enhancement project for 

- Customer Service 

- Team Building 

- Management Leadership 

- Brand Image 

- Sales Performance

Workplan and Evaluation

- Professional Training

- Staff Activities

- Focus Group Meeting

- 1 on 1 Coaching

- Shop Visit

- Mystery Shopper Service

- CSR Function